Provider and responsible body in terms of data protection laws

Haus Rabenhorst O. Lauffs GmbH & Co.KG
Rabenhorststraße 1
53572 Unkel, Germany

COMDOK GmbH
Mr. Jörg Seibert
Eifelstraße 14
53757 St. Augustin, Germany

If you have any questions about data protection, please contact us by e-mail at dsb-hr@rabenhorst.de.

With this data protection declaration, users receive information about the type, scope and purpose of the collection and use of their data by the responsible provider. The legal framework for data protection is the General Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG-neu) and the Telemedia Act (TMG).

Every time this offer is accessed, information is automatically collected by us or the web space provider. This information, also known as server log files, is of a general nature and does not allow any conclusions to be drawn about your person.
The following are included, among other things:

• Name of the web site, name and URL of the downloaded file,
• date and time of access,
• data volume,
• web browser and web browser version,
• operating system,
• the domain name of your internet provider,
• the so-called referrer URL,
• and the IP address.

Without this data it would not be technically possible to deliver and display the contents of the website. In this respect, the collection of data is absolutely essential.
The data listed will be processed by us for the following purposes:

• Ensuring a smooth connection to the website,
• ensuring comfortable use of our website,
• evaluating system security and stability,
• and for other administrative purposes.

We also reserve the right to subsequently check the log files in case of suspicion of illegal use of our offer.

The legal basis for the data processing results from Art. 6 (1) (f) GDPR.
Our legitimate interest arises from the purposes listed above for data collection. Under no circumstances will we use the data collected for the purpose of drawing conclusions about you.

In addition, we use cookies and analysis services when you visit our website. Further explanations can be found under the corresponding headings of this privacy policy.

To process your enquiry, e.g. via our contact form or to send the newsletter, we process your personal data, but not beyond that.

The legal basis is Art. 6 para. 1 p. 1 lit. a) DSGVO.

You have the right to revoke your consent at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

We will not disclose your personal data to third parties unless this is necessary to respond to your request or is permitted and required by law.

Your personal data will not be transferred to third parties for purposes other than those listed below.
We will only disclose your personal data to third parties if:

• You have given your express consent under Art. 6 Para. 1 S. 1 lit. a GDPR 
• that disclosure pursuant to Art. 6 Abs. 1 S. 1 lit. f GDPR is required for the assertion, exercising or defence of legal claims and there is no reason to believe that you have an overriding interest worthy of protection of your data not being disclosed
• in the event that there is a legal obligation for disclosure pursuant to Art. 6 Para. 1 S. 1 lit. c GDPR, and
• this is legally permissible andrequired under Article 6 (1) (1) (b) GDPR for the execution of contractual relationships with you.

This site employs cookies. These are text files from the server that are stored on your computer. They contain information about the browser, the IP address, the operating system and the internet connection. We do not disclose this information to third parties or link it to personal data without your consent.

Cookies fulfil two main tasks. Cookies help us to make it easier for you to navigate through what we offer and enable the website to be displayed correctly. They are not used to inject viruses or launch programs.

Users have the opportunity to access our offer without cookies. For this purpose, the corresponding settings must be changed in the browser. Please consult your browser’s help function to find out how cookies are deactivated. However, please be aware that this may interfere with some features of this site and reduce your ease of use. The pages www.aboutads.info/choices/ (USA) and

www.youronlinechoices.com/uk/your-ad-choices (Europe) allow you to manage online ad cookies.

Based on our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 (1) (f) GDPR), we use Google Analytics, a web analytics service provided by Google LLC ("Google"). Google uses cookies. The information generated by the cookie about the user's use of the website is generally transmitted to a Google server in the USA and stored there.

Google is certified under the Privacy Shield Agreement, providing a guarantee to comply with European privacy legislation (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

On our behalf, Google will use this information to analyse the use of our website by users, to compile reports on activities on this website, and to provide us with other services related to the use of this website and the internet. In this case, pseudonymous usage profiles of users may be created from the processed data.

We only use Google Analytics with IP anonymisation activated. This means that the user’s IP address is truncated by Google within the member states of the European Union or in other countries that are party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.

The IP address submitted by the user's browser will not be merged with other data provided by Google. Users may refuse the use of cookies by selecting the appropriate settings on their browser software; users may also prevent Google from collecting data generated by the cookie and relating to their use of the online offer and from processing this data by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

For more information about data usage by Google, setting and objection options, visit Google’s websites: https://www.google.com/intl/en/policies/privacy/partners ("Google’s use of data when you use our partners’ websites or apps"), adssettings.google.com ("Use of data for promotional purposes"), ("Management of information that Google uses to show you advertising").

Main page: https://www.google.com/policies/technologies/ads, Google's privacy policy is available https://www.google.com/policies/privacy.

To opt out of interest-based advertising through Google Marketing Services, you can take advantage of Google's settings and opt-out options: http://www.google.com/ads/preferences.

This website uses Google Maps to display a location map. Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using this website, you consent to the collection, processing and use by Google, its agents or third parties of the automatically collected data and of the data that you enter.
The Terms of Use for Google Maps can be found at Google Maps Terms of Use. Full details can be found in google.com’s privacy centre: Transparency, choices and Privacy Policy.

The website uses the remarketing function "Custom Audiences" of Facebook Inc. ("Facebook") to be able to address you again within 6 months. This allows users of the website to be shown interest-based advertisements ("Facebook ads") when visiting the Facebook social network or other websites that also use the procedure. In this way, we pursue the interest of showing you advertisements that are of interest to you in order to make our website more interesting for you.

Due to the marketing tools used, your browser automatically establishes a direct connection with the Facebook server. We have no influence on the scope and further use of the data collected by Facebook through the use of this tool and therefore inform you according to our state of knowledge: Through the integration of Facebook Custom Audiences, Facebook receives the information that you have called up the corresponding web page of our website or clicked on an advertisement from us.

If you are registered with a Facebook service, Facebook can assign the visit to your account. Even if you are not registered with Facebook or have not logged in, it is possible that the provider will learn and store your IP address and other identifying features.Deactivating the "Facebook Custom Audiences" or "Facebook Pixel" function is possible under the menu item Privacy Settings in the footer of the website and for logged-in users under www.facebook.com/settings/

Further information on data processing by Facebook is available at www.facebook.com/about/privacy

We use the online advertising programme "Google Ads" on our website and in this context conversion tracking (visit action evaluation). Google Conversion Tracking is an analysis service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller of your data. Google Ireland Limited is therefore the company associated with Google which is responsible for processing your data and complying with the applicable data protection laws.  

When you click on an ad placed by Google, a cookie for conversion tracking will be placed on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we will be able to recognise that you clicked on the ad and were redirected to that page. Each Google Ads customer receives a different cookie. Thus, there is no way that cookies can be tracked across Ads customers' websites.  

The information obtained with the help of the conversion cookie is used to create conversion statistics. This tells us the total number of users who clicked on one of our ads and were redirected to a page tagged with a conversion tracking tag. However, we do not receive any information with which users can be personally identified.  

Your data may be transferred to the USA. There is no EU Commission adequacy decision for the USA. The data transfer takes place, among other things, on the basis of standard contractual clauses as appropriate guarantees for the protection of personal data, viewable at: policies.google.com/privacy/frameworks.  

The use of cookies or comparable technologies takes place with your consent on the basis of § 15 para. 3 p. 1 TMG in conjunction with. Art. 6 para. 1 lit. a DSGVO. The processing of your personal data is carried out with your consent on the basis of Art. 6 para. 1 lit. a DSGVO. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.  

You can find more information and Google's privacy policy at: https://www.google.de/policies/privacy/ 

We use the remarketing or "similar target groups" function of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") on our website. If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller of your data. Google Ireland Limited is therefore the company associated with Google which is responsible for processing your data and complying with the applicable data protection laws. 

The application serves the purpose of analysing visitor behaviour and visitor interests. Google uses cookies to carry out the analysis of website usage, which forms the basis for the creation of interest-based advertisements. The cookies are used to record visits to the website as well as anonymised data on the use of the website. No personal data of visitors to the website is stored. If you subsequently visit another website in the Google Display Network, you will be shown advertisements that are highly likely to take into account previously accessed product and information areas. 

Your data may be transferred to the USA. There is no EU Commission adequacy decision for the USA. The data transfer takes place, among other things, on the basis of standard contractual clauses as appropriate guarantees for the protection of personal data, viewable at: policies.google.com/privacy/frameworks. 

The use of cookies or comparable technologies takes place with your consent on the basis of § 15 para. 3 p. 1 TMG in conjunction with. Art. 6 para. 1 lit. a DSGVO. The processing of your personal data is carried out with your consent on the basis of Art. 6 para. 1 lit. a DSGVO. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation. 

You can find more information on Google Remarketing and the associated data protection declaration at: www.google.com/privacy/ads/.

We use the Flashtalking platform for ad serving and campaign analytics and use both cookie-based and cookie-free technologies to identify devices. For more information on how we use Flashtalking data and your choices, please see our Consumer Privacy Policy. Links to: 

www.flashtalking.com/consumer-privacy.

If you have any questions, you may contact us using the form provided on the website. It is necessary to specify the name, a valid e-mail address and the message text so that we know from whom the request originated and in order to be able to answer it. Further information can be provided voluntarily.

Data processing for the purpose of contacting us is based on your voluntarily granted consent in accordance with Article 6 (1) (1) (a) GDPR.

The personal data collected by us for the use of the contact form will automatically be deleted after your request has been processed.

We adhere to the principles of data avoidance and data minimisation. Therefore, we store your personal data only as long as is necessary to achieve the purposes mentioned here or as required according to the various storage periods determined by the competent legal authorities. Once the purpose in question no longer exists or these storage periods expire, the corresponding data will be routinely deleted in accordance with statutory requirements.

In accordance with the principles of data avoidance and data minimisation, we store personal data only as long as is necessary or prescribed by law (statutory retention period). If the purpose of the information collected no longer applies or if the storage period ends, we block or delete the data.

You have the right:

• to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you may obtain information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to correction, deletion, restriction of processing or objection, the existence of a right of appeal, the origin of your data if this has not been collected by us, and about the existence of automated decision-making including profiling and, where appropriate, meaningful information about its details;
• to request the immediate completion or correction of incorrect personal data stored by us in accordance with Art. 16 GDPR;
• to request the deletion of your personal data stored by us in accordance with Art. 17 GDPR, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
• in accordance with Art. 18 GDPR to demand the restriction of the processing of your personal data, as far as the accuracy of the data is disputed by you, the processing is unlawful, but you reject its deletion and we no longer need the data, but you still need this to assert, exercise or defend legal claims or you have objected to processing in accordance with Art. 21 GDPR;
• to obtain your personal information provided to us in a structured, common and machine-readable format or to request transmission to another person in charge in accordance with Art. 20 GDPR;
• to revoke your consent provided to us at any time pursuant to Art. 7 (3) GDPR. As a result, we are no longer allowed to continue the data processing based on this consent in the future and,
• according to Art. 77 GDPR, to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our head office.

If your personal data is processed on the basis of legitimate interests in accordance with Article 6 (1) (1) (f) GDPR, you have the right to object to the processing of your personal data in accordance with Article 21 GDPR, provided there are reasons which arise from your particular situation, or if the objection is directed against direct advertisement. In the latter case, you have a general right of objection, which we will implement without the need to specify a particular situation.

If you would like to exercise your right of revocation or objection, it is sufficient to send an e-mail to
dsb-hr(at)rabenhorst.de 

We use state-of-the-art encryption methods (e.g. SSL) via HTTPS to protect the security of your data during transmission. The transmission of a single page of our website in encrypted form is indicated on our website by the closed display of the key or the lock icon in the address bar of your browser.

We use the Hotjar software (http://www.hotjar.com, 3 Lyons Range, 20 Bisazza Street, Sliema SLM 1640, Malta, Europe) to improve the user experience on our websites. Hotjar allows us to measure and analyse user behaviour (mouse movements, clicks, scroll height, etc.) on our websites. For this purpose, Hotjar sets cookies on users' end devices and can store user data such as browser information, operating system, time spent on the page etc. in anonymised form. You can prevent this data processing by Hotjar by deactivating the use of cookies in your web browser settings and deleting cookies that are already active. You can find out more about data processing by Hotjar here.

You can object to the storage of a user profile and information about your visit to our website by Hotjar as well as to the setting of Hotjar tracking cookies on other websites by clicking on this opt-out link.

In order to ensure that our data protection declaration always complies with current legal requirements, we reserve the right to make changes at any time. This also applies where the data protection declaration has to be adapted due to new or revised services, for example new services. The new data protection declaration will then take effect the next time you visit our website.

This Data Protection Declaration is currently valid and was updated in July 2022.